Privacy Policy

At Confident Hounds, your privacy matters. This policy explains how we collect, use, and protect your personal information.

What We Collect
When you contact us, book a service, or sign up to our mailing list, we may collect:

Your name and contact details (like email and phone number)
Information about your dog
Any other details you provide, such as booking preferences or behavioural concerns
How We Use Your Information
We use your information to:

Communicate with you about services or bookings
Provide behaviour consultations and follow-up support
Improve our services and respond to enquiries
Send occasional updates (only if you’ve opted in)
We will never sell or share your personal information with third parties, unless required by law or with your consent (e.g. referring you to a trusted colleague or vet, if needed).

How We Protect Your Data
Your information is stored securely and only accessed by authorised team members. We use reputable software and platforms to manage bookings, communication, and payments.

Cookies & Analytics
Like most websites, we may use basic cookies or analytics tools (such as Google Analytics) to understand how visitors use our site and to improve the user experience. You can choose to disable cookies in your browser.

Your Rights
You can ask to access, correct, or delete your personal information at any time by contacting us at [your email address].